Technical Content Writer

About

Calpion is an 18-year-old Dallas-headquartered technology firm that offers customers artificial intelligence solutions by building custom deep learning and machine learning algorithms, custom enterprise application development and maintenance, RPA solutions, cloud services, Salesforce consulting, customized invoice management software solutions, and other technology services. We also offer automated bot-driven medical billing services. Our healthcare offering includes a Salesforce platform-based practice management and billing software with automated patient e-statements and a payment portal.

Along with being SOC-certified and HIPPA-compliant, we have:

• Certified experts in deep learning & machine learning to provide intelligent solutions for your business.
• Helped Fortune 500 companies build custom enterprise-level applications.
• Provide remote & accurate AutoCAD Drawing, Drafting, 2D &3D modeling, and design services.
• Strategic partnerships with Microsoft, Amazon, SAP, HP, Worksoft, Microfocus, Tricentis, etc.
• Partnered with UiPath to provide RPA solutions.
• We are headquartered in Dallas with multiple global Centers of Excellence around the industry.

Focus: Healthcare, Logistics, Supply chain, Biotechnology, Hospitality, Manufacturing, and Airlines.
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Life at Calpion Inc.

Calpion offers a unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.

At Calpion, you'll be part of a vibrant team that thrives on creativity and problem-solving. You'll have the chance to work on cutting-edge projects, harnessing the latest technologies and methodologies to deliver intelligent solutions that make a real difference for our clients.

Calpion prioritizes the well-being of its employees and fosters a supportive and inclusive culture that promotes work-life balance. If you are enthusiastic about joining a vibrant organization that values your input, Calpion is the ideal place to pursue your career goals.
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Job Title: Technical Content Writer

Report To: Director - DM

Location: Bangalore

Experience: 2-5 Yrs

Qualification: Bachelor's/Master's degree in English Literature/Mass Communications or related courses

Shift Time: 11:00 PM - 08:00 PM

Mode: Work from office

Terms-Fulltime/Part time/Contractual: Full-time
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Job Summary

We are seeking a dynamic and experienced Healthcare Technical Content Writer who can bring clarity, precision, and value to complex topics in the medical billing and revenue cycle management (RCM) industry.

You will be responsible for creating high-quality, industry-specific content, including blogs, web pages, case studies, white papers, email campaigns, newsletters, and social media posts targeted toward healthcare executives, providers, and billing professionals.
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Key Responsibilities

• Develop, research, and write clear, accurate, and engaging content focused on healthcare technology solutions.
• Own the end-to-end content lifecycle, ideation, creation, editing, proofreading, publishing, and performance tracking.
• Produce content for multiple platforms, including the website, blogs, white papers, case studies, landing pages, social media, corporate decks, newsletters, marketing emails, and paid media campaigns.
• Collaborate closely with growth marketing, RCM subject matter experts (SMEs), sales teams, and designers to align content with business goals and brand voice.
• Translate complex healthcare concepts into easy-to-understand and client-facing narratives.
• Conduct independent research to stay updated on healthcare billing trends, CMS/Medicare changes, payer policy shifts, and regulatory developments.
• Track content success through KPIs such as engagement rates, organic traffic growth, lead generation, and brand visibility.
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Mandatory Skills:

• Excellent knowledge of English (written and oral) and good communication skills.
• Must have impeccable grammar, punctuation, and command over the language
• Good knowledge of social media platforms & their nuances and new-age communication tools
• Flair to understand the Healthcare Billing industry, services, and processes of the Medical Billing company and present lucid content on the same
• Self-starter and highly motivated with a blend of creativity to churn out content at short notice for multiple purposes.
• Quick learner and ability to pick up nuances of the industry to incorporate the style and jargon in the content
• Good stakeholder management
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Desired skills

• Prior Healthcare Industry experience is an advantage
• Related professional courses would be an added advantage
• Preferred 2+ years of experience in content writing
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Talk about our culture and values

At Calpion, we're not just a company—we're a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:

Agile: We thrive on change, adapting swiftly to new challenges.

Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.

Innovative: We push boundaries, constantly exploring new ideas and solutions.

Fun: Laughter and camaraderie make our workplace a joyous one.

Inclusive: Diversity is our strength, ensuring every voice is heard and valued.

Passionate: We approach every task with dedication and enthusiasm.

Join us at Calpion and be part of a culture that's not just about work—it's about innovation, growth, and making an impact.